Meet Our Team

Katie Hall

In 2010 I came to Australia from New Zealand after completing my Bachelor’s degree in Psychology. I have over 8 years experience working in the disability sector, specialising in providing support to people facing mental health challenges.

As a Specialist Support Coordinator for over 3 years I have extensive experience in delivering support coordination to NDIS participants with psychosocial, intellectual, physical, sensory and cognitive disabilities as well as high complexities. Through this experience I have developed comprehensive NDIS knowledge in understanding and implementing NDIS Plans, supporting participants throughout the review process and I have developed an extensive service provider network.

I am a friendly and compassionate person who believes the right connections to supports and services can greatly improve our lives! Each person I connect with is unique and my service is tailored to their unique needs. I look forward to sharing this journey with you.

Paul Gibens

Since 2012 I have been working in the community sector, originally in men’s health promotion, and more recently, in community development, homelessness and housing. I graduated with a Bachelor of Social Work from the University of Queensland in 2017 and have specialised in community mental health since then.

As a Support Coordinator, I have experience working alongside participants living with complex mental health diagnoses, such as schizophrenia. My main area of expertise is with participants who have case management needs across a variety of comorbidities including age related and physical health issues, personality vulnerabilities, behaviours of concern and anti-social traits. My passion is working with vulnerable men, who often struggle to articulate their needs and goals and frequently suffer the negative impacts of long-term disengagement from mainstream health supports.

My practice is built around active listening, promoting a warm and welcoming space in which participants can develop and pursue their goals and engage meaningful supports. I understand that every person’s NDIS journey will be different and that the key task of a good Support Coordinator is to encourage choice and control while working at their client’s pace. I’m a friendly and compassionate person and want to see participants get the most out of their NDIS plans and connect with supports that will make a positive difference.